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Before contacting them, items GetHuman1613380 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman1613380's own words
I have an old charter email address. *****@***.com It has been a couple years since I had charter and now I am a returning customer. I used this address as my apple iTunes id. now that I am a customer again with charter internet it has locked up my phone*account. I need to reset the password and I have tried online and it will not let me. I need a phone call and to talk to someone to resolve this issue. *Debbie
GetHuman1613380 did not yet indicate what Charter Communications should do to make this right.
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