Calling Charter Communications service in advance makes the transfer of your services to your new address easy. You can also self-install your equipment having notified your network service provider beforehand.
Transferring your Charter Communications (Spectrum) service when moving to a new address is easy. Call customer support to speak to a Charter Communications service representative about the transfer of your services to a new address. It is advisable to make the call at least two weeks before moving so as to conveniently schedule your service transfer.
You first need to be sure about several things before you make the decision to move. Which include: Your account number, registered phone number, current address and your new address. Below is a guide on how to achieve a smooth movement of your Charter Communication service to a new address:
It's important to check if your new address is within the Charter Communications service area before moving out. Charter Communications has coverage in 21 states in which the signals are strong and reliable. You can carry out an efficient search on the Spectrum homepage by entering your zip code then clicking on search. Ensure your new area is covered before calling in to move your services.
Moving your Charter Communications services to a new address comes with some costs. The fees you will incur depend on the kind of services being transferred and technician availability. The fees charged are subject to change at any time:
The transfer fee, which can amount to $9.99 or more, is added to your next monthly service bill.
You may incur a one-time new installation fee of at least $49.99 for professional installation services. If the Charter Communications service isn't transferred within 30 days after disconnection, you will still incur a fee.
TV and voice subscribers need not to worry about this fee if they don't intend to have internet service. However, for millennial smartphone users, the Wi-Fi activation fee is unavoidable.
Self-installation can help you avoid the professional installation fees, only if you are eligible for the DIY option. You will have to contact Charter Communications beforehand so as to confirm your eligibility.
GetHuman has been working for over 10 years on sourcing information about big organizations like Charter Communications in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Move My Charter Communications Service to a New Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies