How Do I Add Other People to My Charter Communications Account?

Introduction

If you have a Spectrum account for either phone or internet, you can easily add friends, family members, or coworkers to that account. This can save money and make paying bills a lot faster and easier. There are a few different types of user you can add to your account, but whatever type you want to add, the process is pretty fast and easy.

What You'll Need

There are three types of users that you can add to your account: Standard, Admin, and Authorized User. Standard users can use only basic features, such as checking email, upgrading apps, performing speed tests, and downloading security suites. Admins can not only use basic features, they can also make payments, manage the payment process, and manage other users' roles. Authorized Users have even more authority over the account, and are able to add and remove services, add and remove other users, schedule installations, and more.You can have up to four other Admins or Standard users on your Spectrum account.Please note that any user with access to billing access may be contacted by Spectrum over billing issues, such as late payments, not just you.Although Authorized Users have extensive administrative privileges, they do not have the same level of control as the account owner.

Go to the Spectrum home page.

Spectrum home page
If you want to add an Authorized User instead of an Admin or Standard user, skip to step 10.

Click on the "My Account" icon in the upper right corner of the screen.

Click on the Sign In button to sign in to your Spectrum account.

Click on the "More" option in the menu on the left side of the page.

Click on "Settings."

Select "People."

Click on "Add Person."

Fill out all of the required fields.

You will need to provide contact information for the person you are adding to your account.

Click on "Add."

An email will be sent to the person you indicated. They will then be able to take the final steps to complete the process of being added to your account.
Do not proceed with subsequent steps.

Call a Spectrum customer service representative and tell them that you need help adding an Authorized User to your account.

Because Authorized Users have the right to make changes to your account and enter into legally binding agreements, Spectrum does not allow you to add them online. Instead, you can only do so by calling customer service, as an added level of security.
You will need to have contact information for the new Authorized User on hand when you make this call.
Spectrum customer service

Conclusion

If you need to call Spectrum customer service, whether to add an Authorized User to your account or for any other reason, you can reach them from 8:00 am to 11:00 pm EST from Monday to Saturday EST and from 9:00 am to 11:00 pm EST on Sundays.