How Much Does It Cost to Cancel My Charter Communications Plan?

Charter Communications provides cable TV, high-speed internet and telephone services across the USA. If you want to cancel your Charter Communications plan, you will need to call their customer service phone number. Many of the services from the telecommunications company require clients to sign a contract. If you have a contract on your Charter Communications service, you may need to pay early termination fees to cancel the plan.

How Much Does it Cost to Cancel My Charter Communications Plan?

You can cancel your service at any time by making a call to the Charter Communications customer service department. If you terminate the plan within the first 30 days of entering a contract, you will not be charged a termination fee. However, if you cancel after the first 30 days and before the contract's expiration day, you'll have to pay early termination fees. The fees can go up to $75 depending on your individual plan. However, they tend to reduce monthly over the timeframe of your contract. Get in touch with the Charter customer care department to know about how much you'll need to pay in early termination fees.

How to Cancel a Charter Communications Plan?

You might want to cancel your Charter Communications service for any number of reasons. Maybe you are moving to a new address or are just seeking a new service provider. No matter the reason, you need to call the company's customer service representatives, and inform them of the services you want to cancel.

When you call the Charter representatives, they will use all manner of tricks to get you to remain with the company. They might attempt to say that they'll send over a technician to rectify any issue you have or give you better service deals. Remain firm and tell them that you simply want to cancel the service. It's essential for you to use a friendly tone, because the way you treat an agent determines the course of your cancelation. If you are rude, the rep may terminate your plan too early or fail to cancel it completely.

After explaining your reason for canceling, also ask the agent about the equipment you need to return. The equipment may include modems, cable boxes, DVRs etc. If you do not take back any of the equipment, expect a charge from Charter Communications. They might charge you for the entire equipment replacement cost, which can go up to hundreds of dollars.

Therefore, ask the Charter customer service rep to give you a list of the equipment you need to take back and their corresponding serial numbers. After knowing the gear you need to return, you can take it back using the appropriate channels. You can return it via a prepaid return box, or take it to a physical Charter retail store. Alternatively, you can ask the agent to send a technician to pick up the equipment at your house. Take photos of the equipment you plan to return for future proof.

After the cancellation process is complete, you need to confirm that everything is in order. Simply call the Charter Spectrum customer service number and ask the agent to verify that your service has been terminated. Ask if your account has an outstanding balance or unreturned equipment. Ensure that all the replies match up to your expectations. If they do not, ask the representative on the phone to repair the problem.