Tv not working. Ticket cut last night. Still not working

GetHuman744806's customer service issue with Charter Communications from June 2018

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Help with my Charter Communications issue
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Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
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Waiting to what went wrong with our suggestion for how to get Charter Communications help.
The issue and preferred resolution, in GetHuman744806's own words:
The problem I ran into: Tv not working. Ticket cut last night. Still not working
I trust that Charter Communications will make this right and come up with a resolution that is fair.
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Charter Communications

Customer service issue
Reported by GetHuman744806
Jun 3rd, 2018 - 15d ago
I have an issue with Charter Communications too
Not resolved
Seen by 5 customers so far
Similar issue to 167 others
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Timeline
GetHuman744806 started working on this issue
Jun 3rd 12:17pm