Need help with Internet - Need help with Internet - Internet is not working properly

GetHuman614531's customer service issue with Charter Communications from April 2018

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Help with my Charter Communications issue
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Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman614531's own words
Need help with Internet ... Need help with Internet
Internet is not working properly
Internet is not working properly
I have an issue with Charter Communications too
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Charter Communications

Router
Customer service issue
Reported by GetHuman614531
Apr 20th, 2018 - 6 mons ago
I have an issue with Charter Communications too
Not resolved
Seen by 3 customers so far
Similar issue to 1003 others
0 customers following this
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Timeline
GetHuman614531 started working on this issue
Apr 20th 3:12pm