I think my modem is bad - use internet

GetHuman-muratore's Technical Support issue with Charter Communications from April 2018

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The issue in GetHuman-muratore's own words
use internet ... I think my modem is bad
test my modem
I have an issue with Charter Communications too
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Charter Communications

internet service
Technical Support issue
Reported by GetHuman-muratore
Apr 20th, 2018 - 7 mons ago
I have an issue with Charter Communications too
Seen by 3 customers so far
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
GetHuman-muratore started working on this issue
Apr 20th 5:40am
GetHuman-muratore confirmed the issue is fixed. Hooray!
Apr 21st 2:12pm