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GetHuman6139385's Refund My Booking issue with Booking.com from June 2021

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Before contacting them, items GetHuman6139385 may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman6139385's own words
Due to covid we amended and changed dates to the Hotel Burgau Turismo de Natureza In Portugal. our latest booking was for ******** to ******** when the hotel was closed and flights to the Algarve were cancelled. Our booking ref number is ********** . The pin number is smudged and cannot be read. The name is Morrison. I cannot find an e mail address or phone number to contact the Hotel. Please help me. I would like a refund please.

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Booking.com

Refund My Booking issue
Reported by GetHuman6139385
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 9433 others
0 customers following this

Timeline

GetHuman6139385 started working on this issue
Jun 2nd 3:22pm
GetHuman6139385 indicated the issue is not fixed yet.
Jun 2nd 8:33pm
GetHuman6139385 indicated the issue is not fixed yet.
Jun 2nd 8:34pm
GetHuman6139385 indicated the issue is not fixed yet.
Jun 3rd 8:13am

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