My hotel got reservation, but the customer cancelled it at the last moment. there was n...

GetHuman-europage's customer service issue with Booking.com from May 2021

Help with my Booking.com issue
First: share to improve GetHuman-europage's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-europage may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-europage's own words
My hotel got reservation, but the customer cancelled it at the last moment. there was no show . Now I got the cancellation commision, which should customer pay and the commision which I have to pay to booking.com. But the most problematic is that I haven't get cancellation fee from customer. This was the new season beginning and I am not able to take this cancellation fee and because of this I cannot pay the comission to Booking.com. *please, help me to fix the problem .

GetHuman-europage did not yet indicate what Booking.com should do to make this right.

How GetHuman-europage fixed the problem

We are waiting for GetHuman-europage to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-europage
May 27th, 2021 - 2 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 9201 others
0 customers following this

Timeline

GetHuman-europage started working on this issue
May 27th 10:29am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians