My hotel got reservation, but the customer cancelled it at the last moment. there was n...

GetHuman-europage's customer service issue with from May 2021

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The issue in GetHuman-europage's own words
My hotel got reservation, but the customer cancelled it at the last moment. there was no show . Now I got the cancellation commision, which should customer pay and the commision which I have to pay to But the most problematic is that I haven't get cancellation fee from customer. This was the new season beginning and I am not able to take this cancellation fee and because of this I cannot pay the comission to *please, help me to fix the problem .

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Customer service issue
Reported by GetHuman-europage
May 27th, 2021 - 2 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 9201 others
0 customers following this


GetHuman-europage started working on this issue
May 27th 10:29am

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