i am unable to travel to my booked Hotel, Days Inn Peterborough, *th and **th April due...

GetHuman4491317's Question About A Booking issue with Booking.com from March 2020

Help with my Booking.com issue
The issue in GetHuman4491317's own words
i am unable to travel to my booked Hotel, Days Inn Peterborough, *th and **th April due to Government isolation directive on over **s in UK so will have to cancel. The hotel has confirmation of my booking they say but I am unable to find any email confirmation from Booking.com either in spam or inbox. I have confirmation no ********** but no pin no & another A*C no perhaps of AE**BF* but any attempt to contact yourselves without both confirmation*pin no is proving useless. Hotel say unable to deal with & directed me to your website. Help plse.

GetHuman4491317 did not yet indicate what Booking.com should do to make this right.

How GetHuman4491317 fixed the problem
Contacted hotel directly & they were able to resolve matter from their end.
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Booking.com

Question About A Booking issue
Reported by GetHuman4491317
Mar 19th, 2020 - 7 months ago
Fixed
GetHuman4491317 shared how to fix
Seen by 5 customers so far
Similar issue to 14339 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman4491317 started working on this issue
Mar 19th 10:33am
GetHuman4491317 confirmed the issue is fixed. Hooray!
Mar 19th 5:21pm
GetHuman4491317 confirmed the issue is fixed. Hooray!
Mar 19th 5:21pm

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