Hotel booking at Athens, Hotel Sparta ... Hotel was not booked at the time but later after few days my funds were debited from my bank a*c. Booking reference id ****.***.***. Pl reverse the fund to my bank a*c
as per the communication, it was said my card is not acceptable to debit money so i have to change the card details to make advance payment for booking. I didnt changed the card details and nor i recvied any confirmation regarding holding of hotel but few days later *** euro was debited from my card
pl refund my money back to my account. earlier spoke to customer care executive and they said that money will be creidted in * working days which has not been done.
this was my first booking through booking .com and have a very bitter experience.
tried to call on your indian number which is switched off. pl provide alternate number if we have to be in touch to customer care executive.