Made a booking with Booking.Com at the Cavendish Hotel, Paid in full. Hotel rang to sa...

GetHuman3561109's customer service issue with Booking.com from September 2019

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The issue in GetHuman3561109's own words
Made a booking with Booking.Com at the Cavendish Hotel, Paid in full. Hotel rang to say there had been a mistake and no room was available. Booking canceled. Email says that because I paid in full no refund would be paid. As this is not my fault and the booking should not have been made I request that a refund is given.

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Booking.com

Customer service issue
Reported by GetHuman3561109
Sep 9th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 24130 others
0 customers following this

Timeline

GetHuman3561109 started working on this issue
Sep 9th, 2019 8:40pm