Hi please see below my confirmation booking Booking.com**Confirmation number...

GetHuman-sohanaud's Question About A Booking issue with Booking.com from April 2019

Help with my Booking.com issue
The issue in GetHuman-sohanaud's own words
Hi please see below my confirmation booking Booking.com**Confirmation number: ************PIN code: **** ***Thank you, Sohana! Your payment was successful and your booking is now confirmed.**Selamod Village Guest House is expecting you on ** April**Make changes to your booking or ask the property a question in just a few clicks*PAID*This booking has been paid*ZAR *,*** by Visa on ** Apr *****Please show this confirmation at reception when you check in. Enjoy your stay at Selamod Village Guest House!*Make changes to your booking*Manage your booking in the app*Selamod Village Guest House*SelaMod Village Guest House *** Matshela-Pata Section Chanaeng Village ****, Tshaneng, ****, South Africa -*Phone: *** ** *** *****Email property* Can't see this map? Click here to view location and directions* Hotel information**Get the print version***Print your receipt*Your reservation** nights, * room*Check-in*Friday ** April **** (**:** - **:**)*Check-out*Sunday ** April **** (**:** - **:**)*Breakfast*Breakfast is included in the final price.*Payment*You have paid your booking via Visa in the amount of ZAR *,***. Your reservation is now confirmed.*Cancellation cost**From now on: ZAR *,***** Deluxe Double Room with Shower*** % VAT is included.*** % City tax is included.*Breakfast (* persons x * nights x ZAR ***.**)*ZAR ***.***Total price*ZAR *,**** *I received a call from the property saying the place is fully booked. Please assist me urgently**Kind Regards *Sohana ***********

GetHuman-sohanaud did not yet indicate what Booking.com should do to make this right.

How GetHuman-sohanaud fixed the problem
I am not sure please assist me with my booking Booking.com**Confirmation number: ************PIN code: **** ***Thank you, Sohana! Your payment was successful and your booking is now confirmed.**Selamod Village Guest House is expecting you on ** April**Make changes to your booking or ask the property a question in just a few clicks*PAID*This booking has been paid*ZAR *,*** by Visa on ** Apr *****Please show this confirmation at reception when you check in. Enjoy your stay at Selamod Village Guest House!*Make changes to your booking*Manage your booking in the app*Selamod Village Guest House*SelaMod Village Guest House *** Matshela-Pata Section Chanaeng Village ****, Tshaneng, ****, South Africa -*Phone: *** ** *** *****Email property* Can't see this map? Click here to view location and directions* Hotel information**Get the print version***Print your receipt*Your reservation** nights, * room*Check-in*Friday ** April **** (**:** - **:**)*Check-out*Sunday ** April **** (**:** - **:**)*Breakfast*Breakfast is included in the final price.*Payment*You have paid your booking via Visa in the amount of ZAR *,***. Your reservation is now confirmed.*Cancellation cost**From now on: ZAR *,***** Deluxe Double Room with Shower*** % VAT is included.*** % City tax is included.*Breakfast (* persons x * nights x ZAR ***.**)*ZAR ***.***Total price*ZAR *,**** We Price Match
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Booking.com

Question About A Booking issue
Reported by GetHuman-sohanaud
Apr 15th, 2019 - 2 years ago
Fixed
GetHuman-sohanaud shared how to fix
Seen by 29 customers so far
Similar issue to 12331 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-sohanaud started working on this issue
Apr 15th, 2019 3:48pm
GetHuman-sohanaud confirmed the issue is fixed. Hooray!
Apr 15th, 2019 3:51pm
GetHuman-sohanaud indicated the issue is not fixed yet.
Apr 15th, 2019 7:55pm