The website said that booking could be modified or changed. Then after I gave my credi...
GetHuman2609237's complaint issue with Booking.com from March 2019
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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2609237's own words
The website said that booking could be modified or changed. Then after I gave my credit card info, it said no changes or cancellations. This is the first time I have used booking.com and I am very upset, as I thought I’d be paying at the hotel(holiday inn, mill valley). I can’t afford to have over $*** charged to my credit card at this time.*Also, after I booked, I saw that the hotel is undergoing renovations until mid May, which might mean late May when we will be arriving. This info was not available until after I gave my credit card info. Please contact me as I would like to cancel, as I was given erroneous info about canceling or changing and no info about the renovations!
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