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The issue in GetHuman1671488's own words
We booked a reservation this morning for Embassy Suites Franklin,TN. for December **-** because we thought we were going to a retirement party. The party we found out was canceled after we booked. Confirmation ************Pin ****. We tried to cancel and not be charged. If youall can help in this matter I would be so grateful. This was not our fault and we are canceling in one day. I hope you can handle this or I may never use this site again. Barbara Taylor
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