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The issue in GetHuman1621481's own words
We need to cancel our reservation at the Hampton Inn in Alexandria MN. Our family has come down with the Noro virus and we can not make it. I don't have a comfirmation code from you and I called Alexandria Hapmpton Inn and told me I need to cancel thru you. All I have is our debit card that we used to make this reservation. I hope we can cancel and get the money back. My husband is really sick with it three other family members so far.
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