We need to cancel our reservation at the Hampton Inn in Alexandria MN. Our family has c...

GetHuman1621481's customer service issue with Booking.com from November 2018

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The issue in GetHuman1621481's own words
We need to cancel our reservation at the Hampton Inn in Alexandria MN. Our family has come down with the Noro virus and we can not make it. I don't have a comfirmation code from you and I called Alexandria Hapmpton Inn and told me I need to cancel thru you. All I have is our debit card that we used to make this reservation. I hope we can cancel and get the money back. My husband is really sick with it three other family members so far.
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Booking.com

Customer service issue
Reported by GetHuman1621481
Nov 25th, 2018 - 10 mons ago
I have an issue with Booking.com too
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Seen by 15 customers so far
Similar issue to 7037 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman1621481 started working on this issue
Nov 25th, 2018 2:21pm
GetHuman1621481 confirmed the issue is fixed. Hooray!
Nov 25th, 2018 2:37pm