Very disappointed

GetHuman-jojoco's customer service issue with Booking.com from November 2018

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The issue in GetHuman-jojoco's own words
Take a holiday ... We booked a room at Blubay hotel which they moved us to a hotel around the corner. The room they sent us to has leaking water from under the kick splash which means cupboard under sink the basin in bathroom is cracked in * different places overhead cupboards are broken off there hinges there’s also hair on the shower floor and it’s dirty cracked floor tile we have had * repair people And * other people. we have been in or room for over around * hours this is not how I planned my * days left of my holiday
There spoiling trip
Upgrade for the inconvenience
It doesn’t matter how long and I expected clean functional room
Contacted the hotel and now you
I have an issue with Booking.com too
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Booking.com

Hotel
Customer service issue
Reported by GetHuman-jojoco
Nov 10th, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 5 customers so far
Similar issue to 6571 others
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Timeline
GetHuman-jojoco started working on this issue
Nov 10th, 2018 2:45pm