I made a booking at nrma ocean beach holiday resort through booking.com then I Requeste...
GetHuman1022035's customer service issue with Booking.com from August 2018
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I made a booking at nrma ocean beach holiday resort through booking.com then I Requested a change to a * birth instead of a * birth cabin as we had more people booking .com said they had requested the change but when I contacted the resort to make sure it was sorted they hadn’t received the request now they don’t have any * birth cabins available on the dates I need them I am quite happy for you to find me another booking for a similar price but if not I would like a refund please my booking no is ********** Thanks Sharon
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