Room was wrong horrible place

GetHuman1020913's customer service issue with Booking.com from August 2018

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The issue in GetHuman1020913's own words
The problem: Room was wrong horrible place
GetHuman1020913 did not yet indicate what Booking.com should do to make this right.
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Booking.com

Customer service issue
Reported by GetHuman1020913
Aug 21st, 2018 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 3270 others
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Timeline
GetHuman1020913 started working on this issue
Aug 21st 10:37pm