The apartment that was given to us had a gas leak, and we are therefore unable to stay...

GetHuman1020512's customer service issue with Booking.com from August 2018

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The issue in GetHuman1020512's own words
The apartment that was given to us had a gas leak, and we are therefore unable to stay there, is there any chance that we could get a refund?
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Booking.com

Customer service issue
Reported by GetHuman1020512
Aug 21st, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 3269 others
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Timeline
GetHuman1020512 started working on this issue
Aug 21st 8:54pm