I made a reservation yesterday for SeaCliff hotel in Avalon, Catalina Island, CA. Befo...

GetHuman-pattymgr's customer service issue with Booking.com from July 2018

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The issue in GetHuman-pattymgr's own words
I made a reservation yesterday for SeaCliff hotel in Avalon, Catalina Island, CA. Before I checked out I noticed I had the wrong date down, so I changed the check out date to ***. The system did not change the date and I did not notice it before clicking "book now". I have not heard back from booking.com, although I did call the hotel and they said they had received a message regarding my issue. I would like an update. I can't make a reservation with the hotel unless I do for two nights, which I already have one for Friday *** and need *** as well. If you can't add *** then I will need to cancel and go through the hotel. Hopefully they will still have those two nights open
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Customer service issue
Reported by GetHuman-pattymgr
Jul 27th, 2018 - 10 mons ago
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GetHuman-pattymgr started working on this issue
Jul 27th, 2018 5:31pm