I booked a hotel online but my plans had changed, I called hotel to cancel but apparent...

GetHuman815559's customer service issue with Booking.com from June 2018

7 views
 | 
1407 similar
 | 
0 following
Help with my Booking.com issue
How did GetHuman815559 do it?
Waiting to hear how GetHuman815559 fixed the problem to share with other customers.
The issue in GetHuman815559's own words
I booked a hotel online but my plans had changed, I called hotel to cancel but apparently they didn’t cancel, now I’m going to be charged.
GetHuman815559 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman815559 fixed the problem
We are waiting for GetHuman815559 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman815559 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman815559
Jun 24th, 2018 - 4 mons ago
I have an issue with Booking.com too
Fixed
Seen by 7 customers so far
Similar issue to 1407 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman815559 started working on this issue
Jun 24th 1:58pm
GetHuman815559 confirmed the issue is fixed. Hooray!
Jun 25th 7:45pm