Confirmation No.********** Hotel Elegance Miramar,Puerto De La Cruz.I booked accomodati...

GetHuman707115's customer service issue with Booking.com from May 2018

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The issue in GetHuman707115's own words
Confirmation No.********** Hotel Elegance Miramar,Puerto De La Cruz.I booked accomodation through you to stay at above hotel from **th May to **th May.There were ** of us although we had all booked independently.I was amazed to discover I had been charged double the price to stay there than anyone else.The reception staff showed no interest in helping and refered me to your goodselves.Rather than spoil a gentlemens golf trip I paid.*I would appreciate your looking into this matter as I am sure some mistake must have been made.I rrealise that prices can fluctuate but surely not by double.My room was no different to anyone elses.I look forward to hearing from you*Regards*Michael French
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Booking.com

Customer service issue
Reported by GetHuman707115
May 22nd, 2018 - 6 mons ago
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Timeline
GetHuman707115 started working on this issue
May 22nd 8:30am