Toilet not flushing at Granville Suites Downtown Vancouver - I am a Genius member of Bo...

GetHuman608092's customer service issue with Booking.com from April 2018

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The issue in GetHuman608092's own words
I am a Genius member of Booking.com ... Toilet not flushing at Granville Suites Downtown Vancouver
My wife is staying at that hotel with my * daughters and it is unhealthy for them to be in such a bathroom. The houseman, Joe, plunged it twice and it still doesn't work. Reception refuses to give them another room
To give a two queen beds queen room which is available on your website since the toilet is in such a pathetic condition
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Booking.com

Toilet
Customer service issue
Reported by GetHuman608092
Apr 18th, 2018 - 7 mons ago
I have an issue with Booking.com too
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Seen by 5 customers so far
Similar issue to 6747 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman608092 started working on this issue
Apr 18th 4:04pm