Comcast Help Pages
Comcast Customer FAQ, Forum, and Online Help Desk
Average time to fix: (7 hours)
Busiest time: 9am
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Recent Comcast help topics searched
We are on condo account no. ****************. We have frequent ** second interruptions...
can i move my computer from my office into another room when the cable is coming into...
Cannot get amazon etc despite computer being online
Hola tengo el servicio de homesecuirity pero me mandaron un t*cnico que no habla espa*o...
I signed up in the beginning of June **** for a one year special on TV and Internet ser...
*nd time this week that TV says "connecting to entertainment experience" when I turn i...
i want to find out about new internet service in a different location.
I need an updated channel lineup or list of available channels for my triple play bundl...
Is it possible to get an updated channel lineup or list of available channels for my tr...
I would like to terminate service in two weeks.
Need to set up second coaxial connection in home basement. Only the existing service is...
I am going to need a new bundle, and a really good deal---
Email - keeps freezing up. Get message that says "Not Responding - Long Running Script"
Hi, my company has a private mail server, but whenever we try to send a mail to any @co...
I'm trying to find out my billing date. My debit card was hacked and had to cancel it..
need to set up moving my service and adding home security to our new home
want to get price for renting xfi modem*router. also get price for *k boxGet help with my issue
Comcast Online Help at customer.comcast.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
phone, chat, twitter, web
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Wed Feb 19 2020 09:00:00 GMT+0000 (UTC)
Best phone number
Comcast Help Pages: What to Know
This is the Comcast help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Comcast's best customer help page or faq or forum, this is the best entry point according to 331,158 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-266-2278) which we show above. Sometimes when you dig through the various help topics and volumes on customer.comcast.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Comcast agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Comcast: General Information
Comcast has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Comcast using 4 different media: phone, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-266-2278 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Comcast.
Do Comcast and GetHuman work together?
GetHuman has no relationship with Comcast and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.