American Airlines Help Pages
American Airlines Customer FAQ, Forum, and Online Help Desk
Average time to fix: (1 hours)
Busiest time: 3:15pm
Recent American Airlines help topics searched
My flight was canceled so we lost a day of vacation. Our resort extended a day. I woul...
How do I add checked bags to my flight booking from Chicago to Miami AA***
Hello.....can you tell me how do I add checked bags to my booking?**I am flying from Ch...
Information please...do we need to print out a ticket before we board
Trying to book a reservation online with reward miles, kept getting an error
I would like to get my miles back that expired
Find out what flight my bags got sent on. They were last tagged in Philadelphia to a f...
are we allowed to bring a carryon and a personal item?
I TRAVELED **TH JANUARY FROM POS TO FLL AND RETURNED ON **TH JAN FROM FLLTO POS MY LUGG...
Trying to stand by on a earlier flight. Called customer service and was told to go to a...
Change an existing reservation
My husband and I are flying to Phoenix Saturday. I suffered a serious injury while in...
Would like to book a flight for a minor
I was trying to book a flight on American Airlines through my aa advantage account thro...
I am bringing an Emotional Support Animal on a Flight in March, and I'm wondering what...
I am planning on bringing am Emotional Support Animal (cat) on a flight in early March...
My baggage refund isn't in my account as yet.Get help with my issue
American Airlines Online Help at aa.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
phone, web, facebook, twitter
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Wed Feb 19 2020 09:00:00 GMT+0000 (UTC)
Best phone number
American Airlines Help Pages: What to Know
This is the American Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Airlines's best customer help page or faq or forum, this is the best entry point according to 183,324 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-433-7300) which we show above. Sometimes when you dig through the various help topics and volumes on aa.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting American Airlines: General Information
American Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Airlines using 4 different media: phone, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-433-7300 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Airlines.
Do American Airlines and GetHuman work together?
GetHuman has no relationship with American Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.