Verizon Wireless Customer Support on Facebook

Contacting Verizon Wireless customer service via Facebook or Messenger by GetHuman

Verizon Wireless on Facebook
Facebook Business Page
https://www.facebook.com/verizon
Expect a response in: 100 hours
Best time to write: around 9am
Rank: #7 of 11 ways to contact
4,427 customer votes

Verizon Wireless Facebook-based Customer Help - Info & Stats

Address of Facebook page
https://www.facebook.com/verizon
Call-back available
NO
Facebook page hours
24 hours, 7 days
Ideal time to write
9am
First response time
100
Average turnaround time
143
Rank (amongst all ways to contact)
7
Legibility of messaging
51%
Quality of help
62%
Customer votes
4,427
Information last updated
Tue Oct 16 2018 09:00:00 GMT+0000 (UTC)

Verizon Wireless Customer Service via Facebook: The Breakdown

Verizon Wireless's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Verizon Wireless over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Verizon Wireless in General

There are 11 ways to speak with Verizon Wireless customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Verizon Wireless if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Verizon Wireless customers, is the 800-922-0204 option we show above. If you know of other ways to reach Verizon Wireless that we haven't talked about here already, please let our research team know. Or if you think that Verizon Wireless has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Verizon Wireless

Other Companies on Facebook

AT&T's Facebook AccountT-Mobile's Facebook AccountSprint's Facebook AccountAir Canada's Facebook AccountAirBnB's Facebook Account
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