Dell Email

Emailing Dell Customer Support by GetHuman

US_CSMB_Customer_Care@dell.com
Customer Service Email
Average reply: (60 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 1pm
Why do you want to write to Dell?

Dell Email Support - by the Numbers

Email address
US_CSMB_Customer_Care@dell.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
Mon-Fri 9am-5pm EST
Most likely time of response
1pm
Average wait
60
Rank (overall)
7
Alternate methods
Quality of communication
96%
Quality of help
83%
Customer votes
35
Information last updated
Mon Nov 12 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-847-4096

Dell Customer Service Email

Email Dell customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Dell customer service. This information is according to 2,484 GetHuman users who are also Dell customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Dell customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Dell at their 800-847-4096 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Where to buy. When you email Dell one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Dell by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Dell

Dell provides customer service by email and also by phone. There are 7 ways to reach Dell across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for Dell customer support is 800-847-4096. With our free tools, you can check out the current wait time for Dell and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Dell customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Dell currently.

Dell Contact Info

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