Dell Customer Q & A

Answers to Common Problems

Use Dell's Phone Number

Dell's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Dell.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Dell.
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Click below to show 11 more questions, answers, and complete guides to common Dell customer support problems.

Recent reasons customers contacted Dell:

My new Dell Inspiron won't load the keyboard
When will my order actually ship. Dell created a label and declared it shipped on Mon...
I did updates for Windows and the computer shut off and will not start back
I scheduled a return for order number *********. I chose the pickup option, but the ****...
Purchased Adobe PS Elements **** on Dec *, **** and have not received at Dell Digital l...
a new Dell XPS ** **** series *****yesterday I could not load any internet pages: code...
would like status of change of ownership
Just inquiring about a payment I Sent
sound is not working in my laptop.
Need to factory reset latitude. F* doesn't take me ther
I want to know if I can use * prepaid cards to buy a laptop with them all being separat...
I just replaced the internal hard drive and I need to connect my wireless keyboard is t...
I am sick and tired of Dell's telephone support people passing the buck, transferring m...
I purchased an Alienware laptop from DELL and then purchased a Dell premium support for...

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Does GetHuman work with Dell?

GetHuman does not work with Dell's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dell at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dell's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What is Dell's return policy?
How Do I Find Cyber Monday Deals for Dell?
What payment methods does Dell accept?
What is Dell's warranty policy?
How Do I Make an Order for the Dell Cyber Monday Event?
How Do I Find Black Friday Deals for Dell?
Can I place an order over the phone?
Solutions to common issues

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