Greyhound Customer Service

Contact Greyhound & solve common issues

Use Greyhound's Phone Number

Greyhound's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Greyhound. Below you will also find the phone and non-phone-based contact information we've gathered.

Greyhound: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Greyhound.
There's more!
Click below to show 7 more questions, answers, and complete guides to common Greyhound customer support problems.

Contacting Greyhound customer support

Below you can compare and contrast the 5 ways to contact Greyhound by looking at which ones are the fastest and which ones other customers recommend the most for solving Greyhound customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Greyhound across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
Customer Service
38 mins351
Canadian Customer Service
21 mins2057
Online Help at
Customer Service
< 3 hrs709
International Customer Service
13 mins435
Live Chat at
Customer Service
16 mins1047

Recent reasons customers contacted Greyhound:

Your driver drove off with my luggages leaving me stranded i have tag on my luggages i...
My luggage is missing on your bus ,infant your drove off with my luggages i need them b...
I'd rather speak to somebody
I need to leave Laredo Tx by * am to get to Dallas by * pm
I tired to purchase a ticket for the *:** from hartford to new haven. But it never went...
Someone took my bags from under the bus witch had my sscard and birth certificate
Bus arrived late fro. San Bernardino to Las Vegas their own fault Rescheduled all pa...
I’m currently on a bus where the driver, Amber, has left open both emergency safety hat...
I bought a ticket for my wife to go to Michigan the shortest and fastest with only one...
I was scheduled to be back in San Angelo at *:**pm. But the bus broke down in Frederick...
My bus left ** min early. I hit a detour on the way to the bus station. I was here at...
I am on bus us**** *:** pm October **th departure from Pittsburgh Pennsylvania. **Ther...
I am furious in the fact that you guys were late delivering my fianc* to his flight, ma...
Lost my luggage and can’t seem to talk to anyone who can tell me where it could be or g...

Help me with my issue

Does GetHuman work with Greyhound?

GetHuman does not work with Greyhound's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Greyhound at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Greyhound's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Greyhound at a Glance

Greyhound has 1 chat option
Greyhound has no customer email
Greyhound has 1 help forum
Greyhound has no twitter handle
Greyhound has no facebook page
Contact information overview

Answered on this page:

What is the refund policy for Greyhound tickets?
Do I need a passport to travel on Greyhound to Canada or Mexico?
What Do I Do If Greyhound Lost My Luggage?
What is the policy for traveling with children on Greyhound?
What Is the Baggage Allowance for Greyhound?
Can I change or cancel my Greyhound ticket?
Solutions to common issues

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