What is the refund policy for Greyhound tickets?

Greyhound has a flexible refund policy for tickets. If you no longer need your ticket, you can request a refund depending on the type of fare you purchased. For Economy and Economy Extra tickets, refunds are permitted before the scheduled departure time, subject to a 20% cancellation fee. Economy Extra tickets can also be refunded after the scheduled departure time, with a 20% fee and only within two hours of the original departure time. Flexible Fare tickets are refundable at any time without any cancellation fee. Refunds can be processed at the Greyhound website, ticket counters, or by contacting customer service. It is important to note that certain tickets, like promotional or special fare tickets, may not be refundable. For more details on the refund policy, please refer to the Greyhound website or contact customer service.