What is Dell's return policy?

Asked a year ago
Dell's return policy ensures customer satisfaction and hassle-free returns. Customers can return products within 30 days from the date of purchase. To be eligible for a return, the product must be in its original condition and packaging, accompanied by the original receipt or proof of purchase. Dell offers free return shipping, so customers are not burdened with additional costs. Refunds are typically processed within 10-14 business days once the return is received and inspected. However, if the product is damaged or shows signs of misuse, Dell reserves the right to withhold the refund or charge a restocking fee. Customers can initiate returns by contacting Dell's customer support or using the online returns process. For further details, customers can refer to Dell's official return policy on their website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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