What is Dell Canada's return policy?

Asked 9 months ago
Dell Canada's return policy allows customers to return products within 30 days from the date of purchase for a full refund, subject to certain conditions. The product must be in its original condition and packaging, including all accessories and documentation. Opened software, downloaded or digitally delivered subscriptions, and gift cards are non-refundable. Additionally, Dell may charge a restocking fee of up to 15% for returns of non-defective products. For all returns, customers must contact Dell's customer service to obtain a Return Authorization Number (RAN) before sending the product back. Dell does not accept returns for products purchased through third-party retailers. Overall, Dell Canada's return policy aims to provide customers with a fair and hassle-free return experience.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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