What is the return policy for Dell products?

Asked 6 months ago
Dell offers a straightforward return policy to ensure customer satisfaction. If you are not completely satisfied with your Dell product, you can return it within 30 days of the invoice date for a full refund. The return package should include all accessories, documentation, and original packaging, ensuring that the product is in its original condition. Dell provides a prepaid return label to make the return process hassle-free. Note that Dell does not accept returns for customized orders unless they are defective. Additionally, Dell offers a separate return policy for software, services, and digital products. Defective software products can be returned within 30 days, while non-defective software, services, or digital products are non-refundable once downloaded or received. For further details, kindly refer to Dell's official return policy.
Answered Nov 1, 2023

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