What is Dell's policy for returning software or digital products?
Dell's policy for returning software or digital products ensures customer satisfaction and provides flexibility. If you are unsatisfied with your software purchase, Dell allows returns within a specific time frame. For the majority of software products, customers have a 30-day return window. However, Dell's return policy does not apply to downloadable software or digital products that have been activated or used. It is important to keep in mind that custom software cannot be returned, as it is tailored to individual needs. To initiate a return, customers need to contact Dell's customer service and provide the relevant order information. Dell's commitment to customer support ensures hassle-free returns and resolutions to any issues that may arise with software or digital product purchases.
Answered Nov 1, 2023
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