What is Dell's policy for returning software or digital products?

Asked a year ago
Dell's policy for returning software or digital products ensures customer satisfaction and provides flexibility. If you are unsatisfied with your software purchase, Dell allows returns within a specific time frame. For the majority of software products, customers have a 30-day return window. However, Dell's return policy does not apply to downloadable software or digital products that have been activated or used. It is important to keep in mind that custom software cannot be returned, as it is tailored to individual needs. To initiate a return, customers need to contact Dell's customer service and provide the relevant order information. Dell's commitment to customer support ensures hassle-free returns and resolutions to any issues that may arise with software or digital product purchases.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Dell - Returns?

If you need to call Dell - Returns customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Dell - Returns

Dell - Returns

Find a list of many popular Dell - Returns questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Dell - ReturnsDell - Returns Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!