What is Dell's return policy?

Asked 6 months ago
Dell's return policy allows customers to return most products purchased from Dell within 30 days of the invoice date for a full refund or exchange. The returned product must be in its original condition and packaging, with all accessories, manuals, and software included. Exceptions to the policy include software, digital downloads, gift cards, and certain consumable items like batteries or ink cartridges. Returns can be initiated online through Dell's website or by contacting their customer service. Dell may charge a restocking fee for certain products, which will be deducted from the refund amount. Additionally, some promotions or customized products may have specific return guidelines. It is recommended to review Dell's complete return policy on their website or consult with customer service for any further inquiries.
Answered Nov 1, 2023

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