Dell's return policy generally states that gift cards and promotional items are non-returnable and non-refundable. This means if you received a gift card as part of a promotion or with your purchase, it typically cannot be returned for cash or credit. Promotional items, unless otherwise specified, also follow this guideline. It is important to review the specific terms of any promotion or gift card that accompanied your purchase, as there may be unique conditions or exceptions outlined. For the most current and detailed information regarding returns, including any specifics for promotional items or gift cards, it is advisable to look at the official Dell Returns webpage directly. That will provide comprehensive guidance in accordance with their latest policies.