Can I return a product if it is opened or used?

Yes, Dell allows customers to return opened or used products within a specified timeframe. For consumer purchases, customers can return items within 30 days from the invoice date. However, products must be in their original condition and packaging, with all accessories and documentation included. Additionally, Dell reserves the right to assess a restocking fee for returns that are not in their original condition or missing any components. For commercial purchases, the return period may vary based on specific terms and conditions agreed upon at the time of purchase. It's recommended to review the individual product's return policy or contact Dell's customer service for more information on specific return procedures and any applicable fees.