Orlando Sentinel Customer Service

Phone Number & Contact Info

Orlando Sentinel's Best Phone Number

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How do I talk to a live human at Orlando Sentinel?

A:Say "Help with something else" or press 6.

Does Orlando Sentinel offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-5pm, Sat- Sun 7am-12pm EST. The least busy day is Tuesday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

Orlando Sentinel Customer Phone Numbers

Customer Service

Toll-free · 24 hours, 7 days · Follow voice prompts, enter phone number, house number, respond with "agent" · To place or change an ad or notice, press 1. For online tool help, press 2. For newspaper delivery, press 3.

Ad Customer Service

24 hours, 7 days · Direct to Obituaries · To place or change an ad or notice, press 1. For online tool help, press 2. For newspaper delivery, press 3.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Orlando Sentinel phone number to document the phone system.
Here is how our research team describes the way the Orlando Sentinel phone system greets you: Which of these would you like help with? Delivery problem, temporary hold, manage subscription, place, confirm, or cancel a subscription, or help with something else?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Help with something else" or press 6.

What are the hours and when should I call?

Orlando Sentinel operates the call center for this 407-420-5353 phone number Mon-Fri 7am-5pm, Sat- Sun 7am-12pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 368 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Orlando Sentinel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Orlando Sentinel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Orlando Sentinel is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 368 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Orlando Sentinel

In summation, the best day to call Orlando Sentinel is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Orlando Sentinel staffs the call center well on Tuesday.

Why Customers Call Orlando Sentinel

If you have time to do a bit of reading before you call Orlando Sentinel, we recommend you read over some of our problem-specific articles.

Is there a mobile app for Orlando Sentinel?

Yes, there is a mobile app available for Orlando Sentinel. The Orlando Sentinel mobile app offers users a convenient way to access the latest news, articles, and features from the publication. With the app, you can stay up-to-date with local, national, and international news, sports updates, entertainment, and more. The app is designed to provide a seamless and user-friendly experience, allowing readers to customize their news preferences, save articles for later reading, and receive push notifications for breaking news stories. It is compatible with iOS and Android devices, ensuring widespread accessibility for mobile users. Downloading the Orlando Sentinel mobile app allows readers to stay connected and informed wherever they go.

Can I access Orlando Sentinel online?

Yes, you can access the Orlando Sentinel online. We provide digital access to all our news articles, features, and multimedia content through our website. You can visit our website and browse through our different sections, including local news, sports, entertainment, business, and lifestyle. We also offer a digital subscription option that provides unlimited access to our online content across multiple devices, including desktop computers, smartphones, and tablets. With an online subscription, you can stay updated on the latest news, read in-depth articles, watch videos, and engage with our community through comments and social media sharing. Accessing the Orlando Sentinel online ensures that you stay informed and connected to the happenings in and around Orlando anytime, anywhere.

What is the coverage area of Orlando Sentinel?

The coverage area of the Orlando Sentinel extends across Central Florida, encompassing Orange, Seminole, Osceola, Lake, Volusia, and Brevard counties. As the region's primary newspaper, it delivers in-depth news and information to the diverse communities in the Orlando metropolitan area. From breaking news stories to local events, sports, business, and entertainment, the Orlando Sentinel aims to provide comprehensive coverage that is relevant and impactful for its readers. Whether it's political developments, cultural happenings, or the latest sports scores, the Orlando Sentinel strives to be a reliable source of information and storytelling for the residents of Central Florida.

Top Orlando Sentinel customer service problems

Click the link above to get answers to just about any Orlando Sentinel customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Orlando Sentinel Customer Service Contacts

There are of course other ways to contact Orlando Sentinel customer service besides the phone. Below we list the best ones, by medium.

Orlando Sentinel Customer Help Desk / Web Support

membership.orlandosentinel.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Orlando Sentinel customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Orlando Sentinel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Orlando Sentinel agent. This phone number is Orlando Sentinel's best phone number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 407-420-5353 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Orlando Sentinel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Orlando Sentinel has 3 phone numbers. It's not always clear what is the best way to talk to Orlando Sentinel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Orlando Sentinel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Orlando Sentinel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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