Dell Consumer Customer Service Phone Number

800-624-9897
Hold time now: 42 mins (avg 40)
Best time to call: 2:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0.
This is not the most popular Dell phone number (it's ranked #3). Most customers call 800-847-4096 for support: Click here for best option

Other customers got on the phone recently because:

My Dell card was charged $** and I did not authorize any purchases.
I BOUGHT MY DELL ON LINE AAFES ON ** SEP PICK IT UP AT SCOTT AFB BX ON * DEC **. TODAY...
Can't get my laptop to turn on.
My order is has been stuck on the “confirmed” stage for ** days now and I am looking fo...
I need a charge for total installation taken off my Dell preferred account! I ended up...
link to website that sells refurbished dells that are upgradeable to windows **
Undoing changes made to your computer
I returned a computer and never received money back.
My dell laptop order has been cancelled twice, without informing me. Also, no reason is...
Xps ** **** * in * battery and screen*Serial Tag: ***LPQ*
Need battery and screen for XPS ** **** * in * *Serial Tag: ***LPQ*
Need battery and screen for xps ** **** * in **Serial Tag: ***LPQ*
Need screen and battery for Serial Tag: ***LPQ* *XPS ** ****
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Dell Consumer Customer Service Phone Number 800-624-9897 - Info & Statistics

Phone number to dial800-624-9897
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingConsumer Customer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanKeep pressing 0.
Average wait40
Current wait42
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or web or email
Quality of communication82%
Quality of help81%
Customer votes443
Best phone number800-847-4096
Information last updatedSun May 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Dell's 800-624-9897 Consumer Customer Service Number

This Dell phone number is ranked #3 out of 4 because 2,484 Dell customers tried our tools and information and gave us feedback after they called. The reason customers call 800-624-9897 is to reach the Dell Consumer Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, Dell has call center locations in null and you can call during their open hours 24 hours, 7 days. Dell has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-624-9897 and ways to call or contact Dell with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Dell

Calling Dell at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Dell Consumer Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Dell's Consumer Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Dell in General

While 800-624-9897 is Dell's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-847-4096 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Dell help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Dell Contact Info

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