Dell Consumer Customer Service Phone Number

800-624-9897
Hold time now: 40 mins (avg 40)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0.
This is not the most popular Dell phone number (it's ranked #3). Most customers call 800-847-4096 for support: Click here for best option

Other customers got on the phone recently because:

new dell Inspiron*Phone does not work with Itunes but phone works with itunes on my ol...
Need order support. I received an email stating there was an issue with processing the...
talked with a Dell rep and ordered a connector to plug a laptop computer into the "ciga...
Inquiring about the status of my return which was submitted on ****.
Order number ********* is the wrong item again. It was supposed to be a G*** Clicky, I...
I recently purchased a Dell XPS **** computer, a **" HD monitor, and a stereo sound bar...
Dell ka porjektar ka pawor no nhi ho rha hee
My older model dell latitude D*** laptop is connected to an ethernet cable but is showi...
My package says it shipped from dell but fedex delivery date says pending for days. I w...
My Dell was to be Brand NEW and it wants to recover window * . I payed for a New one no...
I recently bought a wireless mouse. It came without the USB.*Please advise
I bought a wireless mouse. It came without the usb. Should I return it.*Please advise
i am having issue with the battery
Order status on hold due to payment issue. The payment has now been authorized.

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Dell Consumer Customer Service Phone Number 800-624-9897 - Info & Statistics

Phone number to dial800-624-9897
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingConsumer Customer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanKeep pressing 0.
Average wait40
Current wait40
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or web or email
Quality of communication77%
Quality of help86%
Customer votes439
Best phone number800-847-4096
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Dell's 800-624-9897 Consumer Customer Service Number

This Dell phone number is ranked #3 out of 4 because 2,484 Dell customers tried our tools and information and gave us feedback after they called. The reason customers call 800-624-9897 is to reach the Dell Consumer Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, Dell has call center locations in null and you can call during their open hours 24 hours, 7 days. Dell has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-624-9897 and ways to call or contact Dell with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Dell

Calling Dell at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Dell Consumer Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Dell's Consumer Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Dell in General

While 800-624-9897 is Dell's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-847-4096 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Dell help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Dell Contact Info

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