Aetna Email

Emailing Aetna Customer Support by GetHuman

johnsonL10@aetna.com
Customer Service Email
888-218-1276
New customers
Average reply: (10 hours)
Expect replies: Mon-Fri 8am-5pm EST
Usually writes back @ 2pm
Why do you want to write to Aetna?

Aetna Email Support - by the Numbers

Email address
johnsonL10@aetna.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
Mon-Fri 8am-5pm EST
Most likely time of response
2pm
Average wait
10
Rank (overall)
6
Quality of communication
91%
Quality of help
75%
Customer votes
578
Information last updated
Wed Sep 19 2018 10:00:00 GMT+0000 (UTC)
Best phone number
877-238-6200

Aetna Customer Service Email

Email Aetna customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Aetna customer service. This information is according to 36,156 GetHuman users who are also Aetna customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Aetna customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Aetna at their 877-238-6200 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Get insurance. When you email Aetna one of their customer service agents sitting in one of their call centers, likely located in California or Philippines or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 8am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Aetna by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Aetna

Aetna provides customer service by email and also by phone. There are 20 ways to reach Aetna across 5 communication modes: phone, chat, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for Aetna customer support is 877-238-6200. With our free tools, you can check out the current wait time for Aetna and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Aetna customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Aetna currently.
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