Aetna Email

Emailing Aetna Customer Support by GetHuman
Customer Service Email
New customers
Average reply: (10 hours)
Expect replies: Mon-Fri 8am-5pm EST
Usually writes back @ 10:15am
Why do you want to write to Aetna?

Customers recently wanted to email Aetna about the following:

I want to change user name and password on my online account
aetna denied a claim dated **** stating that my coverage ended on ****, i lost my job o...
I believe my practice manager paneled me with Aetna and that I am an in-network provide...
I'm looking for a therapist in NJ who accepts Medicare*Aetna Supplement Plan N*and supp...
I made several attempts to call Aetna with a question today. Aetna is my supplementary...
I am severely hearing impaired and cannot use the telephone. I can use face time becaus...
My wifes name needs changed
My wifes last name needs changed
Unable to access my Aetna account on my laptop, try to log in and get an Access Denied...
I have moved to Nebo, NC from Fairmont, NC on April **, ****. I need to provide Aetna...
We moved to Nebo, NC on April **th. How can I notify Aetna of my new address?
My company insured me with Aetna a month before I made my benefit election. I’ve learne...

Help me with my issue

Aetna Email Support - by the Numbers

Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 8am-5pm EST
Most likely time of response10:15am
Average wait10
Rank (overall)6
Alternate methodsphone, chat, email, web, twitter
Quality of communication94%
Quality of help72%
Customer votes574
Information last updatedSat Feb 27 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-238-6200

Aetna Customer Service Email

Email Aetna customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Aetna customer service. This information is according to 36,156 GetHuman users who are also Aetna customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Aetna customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Aetna at their 877-238-6200 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Delayed claim. When you email Aetna one of their customer service agents sitting in one of their call centers, likely located in California or Philippines or Texas, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 8am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Aetna by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Aetna

Aetna provides customer service by email and also by phone. There are 17 ways to reach Aetna across 5 communication modes: phone, chat, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for Aetna customer support is 877-238-6200. With our free tools, you can check out the current wait time for Aetna and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Aetna customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Aetna currently.

What's the connection between Aetna and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Aetna's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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