Old Navy Customer Service

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Recently Reported Customer Problems

Tried to make purchase in store. I realized I didn't have my wallet so the cashier look...
When online I was placing an order I tried to apply an e-gift card to the order and it...
Just wanted to*Pay my balance. Couldn’t find my card
I have not received the order confirmation for my order with the email address my order...
Ordered (*) ******* pajamas at $** that were left out of my order (** items all matchin...
UNSUBSCRIBE please. I have Unsubscribed from Old Navy emails multiple times. Nothing ha...
Can I pick up my order instead of it shipped because I need them by the **th and they w...
I received this email from old navy I need my money back***Your recent order *******C h...
See transaction on my card without placing an order
I placed an order but forgot to add promo code to it.
I want to change the size of * items of an order place a couple of hours ago, but I can...
for * days have been trying to order online early black friday deals. whenever I try t...
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Old Navy Customer Reviews

I went in to return an online purchase that I had made last week...
Terrible website layout caused me to miss out, yet again, on purch...
I am a frequent customer of Old Navy I bought the pixie pants in a...
Yesterday i went to your store and I was very displeased with seve...

About Old Navy

You are looking up Old Navy customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Old Navy also goes by or is associated with the names OldNavy, Oldnavy.com, Old Navy. They are considered to be part of the following sectors and industries: retail, Consumer Staples. Old Navy is associated with terms like clothing, division, private, e-commerce, b2c, consumer staples by their customers and industry analysts. Their competition, in the eyes of customers, are companies like American Eagle Outfitters, J Crew, The Gap. They employ 7,000 people according to customers in the know.

What is the affiliation between Old Navy and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Old Navy or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Old Navy Overview

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