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What is the policy regarding price adjustments at Old Navy?

Asked 5 months ago
Old Navy has a price adjustment policy that allows customers to receive a refund for the difference if they purchase an item at full price and it goes on sale within a specified time frame, typically fourteen days from the date of purchase. This policy applies to items purchased in Old Navy stores as well as online through their official website. It is important to note that the price adjustment only applies to identical items, meaning the item must be the same size, color, and style as the one that is now on sale. For customers wishing to initiate a price adjustment, they must provide proof of purchase, such as a receipt, and be prepared to present it either in-store or when contacting online customer service. It is advisable to review the current web page for the most accurate information concerning any exceptions or updates to this policy. Furthermore, particular promotions or clearance items may be excluded from this offer. Always check directly with Old Navy for the latest details to ensure a smooth adjustment process.
Answered Jul 2nd 2025

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