Old Navy Phone Number

Calling Old Navy customer service faster by GetHuman

800-653-6289
Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 at each prompt

Reasons customers like you called recently

Reform from justifying ...I just want to now if any money go in to my account...July or...
I am trying to use my super cash and it keeps telling me that I am entering the wrong c...
Hey there! I placed an order (**BPK**) and when the first part was delivered, two items...
I ordered a pair of jeans and it’s beyond the ** day return policy but after washing th...
This site doesn’t work properly please fix issue need to talk to a representative asap
I am trying to place an order online using my rewards dollars. I have $** broken into...
I Didnt received my order **BDLTV, could you please refund my money?
Hello, I recently bought a shirt from Old Navy and my husband onle wore it * or * times...
Order Was returned to Old Navy, according to Post Office. The order number is ****SNH
I want to know if this shirt is available at at store near me
I need to return an item
Possible wrong address label on a mail order returned to you by Postal Service.
I ordered clothes from GAP and Old Navy. They have all come in a variety of separate pa...
Hello. My order number is ***GDQ*. I was wondering if I could exchange my "Pixie Ankle...
Why are the Plaid Flannel Pajama Pants for Men **% off and not the similar Patterned Fl...
See more recent reasons for calling

Help me with my issue

Customer Number 800-653-6289 - by the Numbers

Phone number to dial800-653-6289
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanPress 1 at each prompt
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication87%
Quality of help86%
Customer votes388
Information last updatedSat Sep 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Old Navy's Best Toll-Free/800 Customer Phone Number

This is Old Navy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old Navy agent. This phone number is Old Navy's Best Phone Number because 9,498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-653-6289 include Track an Order, Store Feedback, Return an Order, Find a Product, Cancel an Order and other customer service issues. Rather than trying to call Old Navy we recommend you tell us what issue you are having and then possibly contact them via phone or email or web. In total, Old Navy has 1 phone number. It's not always clear what is the best way to talk to Old Navy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Old Navy - by phone or otherwise

While 800-653-6289 is Old Navy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Old Navy customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via custserv@oldnavy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Old Navy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Old Navy.

What is GetHuman's Relationship to Old Navy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Old Navy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Old Navy Contact Info

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