Old Navy Phone Number

Call Old Navy customer service faster with GetHuman

800-653-6289
Customer service
Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 at each prompt

Reasons customers like you called recently

I am trying to pay my bill on line as a guest because I have not set up an account. It...
I want feedback when I comment on you clothing that I order and buy in store. I am a r...
I don't have a issue. I love old navy. But they asked how I feel about my orders in t...
I called and ask to make a payment on my old navy account and I’m checking n I’m seeing...
Hello, *I did not receive my items that were listed on my packing list email my order...
Hello! My name is Adriana and my two friends Nicollette, Harmony, and myself are raisin...
The site is not letting me start a return. I’m not driving ** minutes to return somethi...
Ordered wrong size * pants
My order* *D*JXD* is missing a garment : Matching Print Microfleece Jogger Pajama Pants...
I bought some clothening for my grandson and said wanted to have it ship to my son in T...
I had order something for my grandson in Toddler and anyways I have contacted on my ema...
I was told I recieved my order in different deliveries . The one said *T cameo pants I...
I cannot create online account to pay my bill. I am a mariner in Bermuda until mid Marc...
My item was cancelled and I didn't get credit.
See more recent reasons for calling

Help me with my issue

Customer Number 800-653-6289 - by the Numbers

Phone number to dial800-653-6289
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanPress 1 at each prompt
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication82%
Quality of help81%
Customer votes393
Information last updatedMon Jan 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Old Navy's Best Toll-Free/800 Customer Phone Number

This is Old Navy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old Navy agent. This phone number is Old Navy's Best Phone Number because 9,498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-653-6289 include Store Feedback, Cancel an Order, Return an Order, Find a Product, Track an Order and other customer service issues. Rather than trying to call Old Navy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Old Navy has 1 phone number. It's not always clear what is the best way to talk to Old Navy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Old Navy - by phone or otherwise

While 800-653-6289 is Old Navy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via custserv@oldnavy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Old Navy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Old Navy.

What is GetHuman's Relationship to Old Navy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Old Navy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Old Navy Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Old Navy contacts
Old Navy Phone NumberBEST
Old Navy Email Support
Old Navy Help Desk
General customer information

More Company Phone Numbers

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!