Old Navy Phone Number

Call Old Navy customer service faster with GetHuman

800-653-6289
Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
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Reasons customers like you called recently

I didn't get my order yet
I HAVE A CREDIT CARD FROM OLD NAVY AND I EXPECT HELP WITHOUT PAYING FOR A SERVICE I DON...
Want to now if I received all items in my last order
Hi*I purchase an order on December **st and I did get everything I order it was missin...
Credit card fraud * Old Navy orders shipped to an address in Miami FL (I live in PA...
I just wanted to praise the designer of the oversized womens mock-neck sweatshirt. I se...
I still have not received my Xmas order
I submitted a large order online and one item was store pickup and I didn’t realize it...
I tried ordering on dec ** for Boxing Day and after checking out it said the transactio...
I got an email and text saying that my package was delivered but I didn't receive it. I...
Change shipping address on order
I got a text message and email saying that my order was delivered but I did not receive...
My Old Navy card was close in May and I’d like to activate a new one please
wrong address in my order
Hi I made a order ****s*f *And recivd diferent Jeans then I orders*I’m living * hours a...
See more recent reasons for calling

Help me with my issue

Customer Number 800-653-6289 - by the Numbers

Phone number to dial800-653-6289
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanPress 1 at each prompt
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication81%
Quality of help80%
Customer votes394
Information last updatedMon Jan 10 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Old Navy's Best Toll-Free/800 Customer Phone Number

This is Old Navy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old Navy agent. This phone number is Old Navy's Best Phone Number because 9,498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-653-6289 include Store Feedback, Cancel an Order, Return an Order, Find a Product, Track an Order and other customer service issues. Rather than trying to call Old Navy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Old Navy has 1 phone number. It's not always clear what is the best way to talk to Old Navy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Old Navy - by phone or otherwise

While 800-653-6289 is Old Navy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via custserv@oldnavy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Old Navy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Old Navy.

What is GetHuman's Relationship to Old Navy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Old Navy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Old Navy Contact Info

All Old Navy contacts
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Old Navy Email Support
Old Navy Help Desk
General customer information

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