Old Navy Phone Number

Call Old Navy customer service faster with GetHuman

800-653-6289
Customer service
Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
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Reasons customers like you called recently

I have a Old Navy card and I charged about $** on it a month or so ago. I was a couple...
Credit card has expired but would like to place online order. I have called and ordered...
Hello I'm trying to track my orders they both show delivery wen post to been expected t...
When will I get my refund
I received a promo email from old navy ********Regarding make one purchase outs the old...
Sea mist XL Tall shift dress ************** was missing in package received *******. *O...
Order * ***ybpg*I returned one item that had a cut on the front of ******* I called. *C...
I would like to change my shipping address for my last order
Charge not recognized on September *.*My last order was placed on August **, ****, then...
J'aimerais avoir une *tiquette de retour
Your current tv fat women ad is REPULSIVE!
I have watched on Film Rise TV heavy-set women dancing in an Old Navy commercial. Has y...
I don't have a complaint. Just wanted to say how much I enjoy your active family commer...
I will be sending a payment by phone September ** **** I sent an email explaining that...
I applied for and used an Old Navy credit card the last time I bought some things at a...
See more recent reasons for calling

Help me with my issue

Customer Number 800-653-6289 - by the Numbers

Phone number to dial800-653-6289
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanPress 1 at each prompt
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication88%
Quality of help87%
Customer votes387
Information last updatedSat Sep 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Old Navy's Best Toll-Free/800 Customer Phone Number

This is Old Navy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old Navy agent. This phone number is Old Navy's Best Phone Number because 9,498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-653-6289 include Store Feedback, Cancel an Order, Return an Order, Find a Product, Track an Order and other customer service issues. Rather than trying to call Old Navy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Old Navy has 1 phone number. It's not always clear what is the best way to talk to Old Navy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Old Navy - by phone or otherwise

While 800-653-6289 is Old Navy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via custserv@oldnavy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Old Navy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Old Navy.

What is GetHuman's Relationship to Old Navy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Old Navy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Old Navy Contact Info

All Old Navy contacts
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Old Navy Email Support
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General customer information

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