Old Navy Phone Number

Calling Old Navy customer service faster by GetHuman

800-653-6289
Customer service
Current Wait: 4 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
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Reasons customers like you called recently

Hi, I ordered ****X*** about a month ago. I still have yet to get the Cozy Shaker-Stitc...
I came into your store about *-* weeks prior, located in Asheville also in the Ashevill...
Hicimos una compra en l*nea y pagamos los productos se hicieron los cargos correspondie...
I just placed an order over $**.** and I was charged shipping?
Cambio de direcci*n de la orden***QFL*F
I just wanted to let Old Navy know how much I appreciate the "Big Friday" theme instead...
I have always love your products.**I ordered some for our new born and they arrived qui...
I placed an order yet the order didnt go through but my card was charged
This is the *rd time I've contacted old navy today and can't get a freaking normal call...
Tried contacting old navy and they called and never got a representative. Just a stupid...
Product never has shipped or refund
I made a purchase on the website through my Apple Pay and was charged shipping and hand...
I accidentally did not click free shipping and would like free shipping
I made an order ****. Was never told via email that my package was sent back due to an...
Need confirmation * from paid bill
See more recent reasons for calling

Help me with my issue

Customer Number 800-653-6289 - by the Numbers

Phone number to dial800-653-6289
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:30pm
Navigate phone maze to a humanPress 1 at each prompt
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication85%
Quality of help84%
Customer votes365
Information last updatedFri Nov 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Old Navy's Best Toll-Free/800 Customer Phone Number

This is Old Navy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old Navy agent. This phone number is Old Navy's Best Phone Number because 9,498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-653-6289 include Track an Order, Store Feedback, Return an Order, Find a Product, Cancel an Order and other customer service issues. Rather than trying to call Old Navy we recommend you tell us what issue you are having and then possibly contact them via phone or email or web. In total, Old Navy has 1 phone number. It's not always clear what is the best way to talk to Old Navy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Old Navy - by phone or otherwise

While 800-653-6289 is Old Navy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Old Navy customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via custserv@oldnavy.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Old Navy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Old Navy.

What is GetHuman's Relationship to Old Navy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Old Navy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Old Navy Contact Info

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