Can I exchange an item without a receipt at Old Navy?

Old Navy has specific policies regarding exchanges and returns. It is typically possible to exchange an item without a receipt; however, the process may vary based on the circumstances. In general, if an item is returned without a receipt, Old Navy may offer a store credit based on the current selling price of the item, rather than a cash refund. It is important to note that items must be in their original condition, with tags still attached, and must fall within the allowed return window, which is often forty-five days from the purchase date. In some instances, verification of the purchase may be possible through their system if the transaction was made with a credit or debit card. For the most accurate and up-to-date information regarding exchanges without a receipt, it is recommended to check the official Old Navy website. This will provide details on their current policies and procedures, allowing for a smooth exchange experience.