How Do I Return a Product to Moosejaw?

This short article will walk you through the necessary steps you need to take in order to successfully return your purchased items back to Moosejaw.


As we all know there are times when we plan an event that we are looking forward to attending. We go all out and buy every single thing we think we need to prepare and then by no fault of our own things get canceled. Well you've already brought all these items that you know you will only have ever used for that event so what are you going to do now? Of course, you can return the items back to where you got it from and get your money back but sometimes it isn't always that simple. Every company has their own return policy so if you don't follow it correctly you may risk being stuck with items you don't want or need anymore.

Following the Return Policy For MooseJaw

If you have recently made a purchase on Moosejaw and you were not trying to figure out how you can get your items returned back to them you can rest assured that their policy is clear on letting you know you have 60 days from the date of purchase to return an item and receive your money back on your original payment method. If it has been after 60 days then you will have to get your money refunded back to you through a MooseJaw eGift Card. If you used MooseJaw reward dollars for your purchase then that portion will be credited to the account first and anything remaining will go back to your original payment method.

Returning Your MooseJaw Product

To begin your return you can go online to MooseJaw's website, head over to their returns section and click the link for return labels so that you can download yours. Once printed you can repackage your items if they were taken out of the box, place the return label on the outside and send it back off. If you have received any free item with your purchase please make sure to send that back off as well. Also be aware that you will have to show proof of purchase in order to complete your return. Please feel free to contact MooseJaw Customer Service Line if you have any other questions or require further assistance.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Return a Product to Moosejaw?

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