© GetHuman Inc.

Can I return a product purchased online at a Moosejaw store?

Asked 2 years ago
Moosejaw has specific return policies that allow customers to return products purchased online. Generally, customers can return items bought online to a Moosejaw retail store, which provides added convenience for those who prefer to handle returns in person. When returning a product, it is important to have the original receipt or proof of purchase, as this facilitates the return process. The product should be in its original condition, with all tags attached and packaging intact. Moosejaw typically offers a return window of up to 30 days from the purchase date for a full refund, while items returned after this period may be eligible for store credit instead. Some exceptions may apply to specific categories of products, such as final sale items, so it is wise to check for any product-specific return guidelines on the Moosejaw website or the original purchase information. For the most accurate and current details regarding returns, it is advisable to consult the Moosejaw website or the return policy section.
Answered Aug 26th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Moosejaw Questions

Need to contact Moosejaw?

If you need to talk to Moosejaw customer service, now that you have the answers that you needed, click the button below.
Contact Moosejaw

Moosejaw

Find a list of many popular Moosejaw questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Moosejaw Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!