Can I return a product purchased online at a Moosejaw store?
Yes, you can return a product purchased online at a Moosejaw store. Moosejaw offers a hassle-free return policy allowing you to return any online purchase to one of their physical stores. Simply bring the product in its original condition, including all tags and packaging, along with the original packing slip or email confirmation. If you prefer, you can also initiate the return online and choose the in-store option. Once the return is processed in-store, you will receive a refund to your original payment method. It is important to note that certain items, such as climbing gear and swimwear, are subject to certain restrictions, so it's recommended to review the full return policy on Moosejaw's website or consult with their customer service team for any further assistance.
Answered Nov 1, 2023
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