Can I return a product purchased online at a Moosejaw store?

Asked a year ago
Yes, you can return a product purchased online at a Moosejaw store. Moosejaw offers a hassle-free return policy allowing you to return any online purchase to one of their physical stores. Simply bring the product in its original condition, including all tags and packaging, along with the original packing slip or email confirmation. If you prefer, you can also initiate the return online and choose the in-store option. Once the return is processed in-store, you will receive a refund to your original payment method. It is important to note that certain items, such as climbing gear and swimwear, are subject to certain restrictions, so it's recommended to review the full return policy on Moosejaw's website or consult with their customer service team for any further assistance.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Moosejaw?

If you need to call Moosejaw customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Moosejaw

Moosejaw

Find a list of many popular Moosejaw questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call MoosejawMoosejaw Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!