Moosejaw offers a hassle-free and flexible refund policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 60 days of receiving your order for a full refund. The returned items should be in their original condition, unused, and with all tags attached. Moosejaw provides free return shipping, making it incredibly convenient for customers. Refunds are typically processed within 5-7 business days after receiving the returned items. However, Moosejaw also offers a unique option called "Moosejaw Madness Credit" where you can choose to receive a 110% benefit towards your future purchases instead of a traditional refund. This policy exemplifies Moosejaw's commitment to customer happiness and ensures a worry-free shopping experience.
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