What is Moosejaw's return policy?

Moosejaw offers a hassle-free return policy that allows customers to return any unused items within 60 days of purchase for a full refund or exchange. The returned items must be in their original condition with all tags and packaging intact. However, certain products like underwear, climbing equipment, and food cannot be returned for safety and hygiene reasons. Additionally, Moosejaw provides a lifetime warranty on all its branded products against defects in materials and workmanship. To initiate a return, customers can either fill out an online return form or visit a Moosejaw store. Returns by mail are free within the contiguous United States, and Moosejaw provides prepaid return labels. Overall, Moosejaw aims to ensure customer satisfaction by making the return process simple and convenient.