Do I have to pay for return shipping?
Asked a year ago
Yes, at Moosejaw, the customer is responsible for covering the cost of return shipping. However, to ensure a hassle-free return process, Moosejaw offers a convenient prepaid return label option for a nominal fee, which will be deducted from your refund. This allows you to conveniently drop off your returns at any UPS location or schedule a pickup. Alternatively, you can choose to use your preferred shipping method, but please note that Moosejaw is not responsible for any lost or damaged packages during the return shipping process. We recommend using a trackable shipping service and insuring your package to safeguard against any potential issues.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
What is Moosejaw's return policy?How long do I have to return a product to Moosejaw?How Do I Return a Product to Moosejaw?What is Moosejaw's refund policy?Can I return a gift I received from Moosejaw?Are there any items excluded from Moosejaw's return policy?Can I return a product purchased online at a Moosejaw store?
Need to call Moosejaw?
If you need to call Moosejaw customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call MoosejawMoosejaw
Find a list of many popular Moosejaw questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call MoosejawMoosejaw Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!